Preparing for the trip
Where can I get more information about this trip?
If you find that this tour page doesn't answer all your questions, then please get in contact with us! Our passionate team are always available to answer any queries you may have.
Can I travel with my children?
Children’s age limits vary from 5-12 years, and some vessels do not take children at all or are not suitable. Please contact us with the ages of your children and we can help you choose the best sailing experience for you and your family.
What immunisations do I need?
For the latest information on immunisations, we strongly recommend you or contact the Travellers Medical and Vaccination Centre (www.traveldoctor.com.au) to discuss health requirements for your trip. They will advise you about appropriate inoculations.
Do I need to take any medical supplies?
It is not necessary to bring any medical supplies other than any personal items you may require. Each tour carries a first aid box, and the tour guides are all certified in First Aid.
How do I get to Port of Airlie Marina for my vessel departure?
Port of Airlie Marina is a 5 minute walk towards the bus terminal from the check-in office. Follow the map and directions you receive at check-in.
How do I get to Abell Point Marina for my vessel departure?
Abell Point Marina has two departure areas, which you will be shown at check-in.A taxi is approximately $10. Buses go to the southern end of the marina, but the service is limited.On foot, the Bicentennial walk follows the foreshore from Airlie Beach Lagoon – about 15 minutes to the northern end of the marina and about 20 minutes to the southern end.There is no pick-up service.
How fit do I need to be?
These tours are designed to be fun, informative and active, and can be enjoyed by anyone with a moderate degree of fitness and agility. Travellers should be comfortable with hiking or walking up to 5km each day.
Do I need travel insurance?
Insurance is important in protecting visitors from loss or damange of goods, medical problems, cancelation by passengers or other casualties. Its highly recommended. Some tours on this website require you to have travel insurance. If you are Australian then it is not necessary.
Will I be able to use my mobile whilst on tour?
You can use your mobile while touring in Australia or New Zealand, but coverage may be limited in remote areas. For best connectivity, consider purchasing a local SIM card or an international roaming plan.
Do I need to check in at the office?
Yes. Please call to reconfirm with the check-in office 48 hours before departure. Check-in is preferably the day before, between 7:30am and 5pm; if you cannot check in then, call the number on your booking confirmation. The check-in office is next to Airlie Waterfront Backpackers in Beach Plaza at 6 Airlie Esplanade.
Do I need to bring my own drinks?
Most Whitsundays Sailing Adventures vessels are BYO (bring your own) alcohol, soft drinks, spring water and juice. Three of the vessels have a licensed bar on board selling alcoholic drinks at reasonable prices; on those vessels it is a legal requirement that guests do not bring their own alcohol aboard. At the time of writing those vessels are Pacific Sunrise, Derwent Hunter and Kiana.
Can I have my own cabin?
Yes, you can have your own cabin – just look for a vessel with this option, some with their own private facilities.The types of accommodation the vessels offer are:Shared single – single bed in a dorm situationShared double – double bed in a dorm situationPrivate twin – two single beds in a private cabinPrivate double – double bed in a private cabinPrivate Stateroom – double bed in a large private cabin
Private tours and families
Is it possible to travel in a private group?
If you are looking for a private tour based on one of these trips, please contact us directly and we may be able to help. Over the years we have worked with families, groups of friends, schools, clubs and charities to put together the perfect trip.
Booking the trip
Do I have to book this tour online?
Definitely not. Our website is designed to make is easy and convenient for you to schedule your tour. However we understand sometimes its nice to talk to someone directly. So by all means give us a call and we can organise your trip over the phone.
If I book more than one tour can I get a discount?
Absolutely! If you are booking multiple tours then we may be able to offer you a discount. Send us an email at info@lostinaustralia.org and let us know what you thinking of doing and we can put together a price for you.Also, be sure to look out for monthly specials on tours. We often have some great bargains.
How do I know when a tour is available?
You can check the departure dates of tours by using our calendar on the top right hand corner of the tour page. This will tell you what days the tour departs. For availability of seats please contact us directly at info@lostinaustralia.org or call us.
Does the tour price include flights?
No. Tour prices do not include any travel arrangements other than for the duration of the tour itself. If you need assistance with booking flights or buses our travel team and certainly help - Just ask!
How far in advance do I need to book my tour?
As a rule of thumb, try to book at least 2 weeks prior to departure, this will usually get you a seat on the date you want. That being said, we cannot guarantee that spaces will be available at the time of your booking so, if you can, book as soon as possible. Bookings can still be made right up until the departure date of the tour if seats are available. If you know when you'd like to travel, please contact us and we will let you know if you need to book soon or if you have time.
If I make a deposit only, when will I need to pay the balance?
Balance on tours need to be paid at least 30 days prior to departure. Failure to do so could result is the cancellation of your seat with a fee charged. If you need more time to clear your balance then let us know ASAP and arrangements can be made.
Who travels with us
Is this tour for me?
These tours are made up of small groups with a range of different ages, nationalities and backgrounds. Groups are usually an even mix of men and women, and everyone shares an enthusiasm for the outdoors, nature, adventure and culture. They suit travellers who want to really explore and share the experience with likeminded people. Whether you are camping by a billabong in Kakadu National Park or sharing a cabin in Tasmania, travellers on these trips want more than just a sightseeing tour – they are chasing a hands-on group experience.The trips are packed with highlights and the pace can be fast. There may be some long drives, and passengers should expect to help out when setting up camp or cooking food – this is a group adventure. There is always time to chill out, have a cold beer (or wine!) and soak up your surroundings. As always, if in doubt then contact us directly with your concerns.
Cost and Fees
What does Paid Locally mean?
Some tours require you to pay national park fees directly, in cash, to the tour guide on the morning of departure. Rest assured this will be subtracted from the tour price when reserving your tour.
Will I need additional money?
Travellers are advised to bring some cash, as ATMs and banks can be few and far between in the remote parts of the trip. It is handy to have some extra cash, as the tour does stop by local shops and cafes.
Do I need to tip the guide?
If you had an amazing time on tour and wish to tip your guide, that is completely up to you. Tipping is not customary in Australia and is not at all expected.
Are there any hidden fees I need to know about?
Our tour prices are completely transparent. There are no additional fees involved that are not included in the overall tour price shown. If you wish to do optional activities such as helicopter rides or wildlife safaris, then an extra cost may be needed. However, this will always be made clear at the time of your booking.
Whilst on tour
Can I book extra accommodation for the start and end of the tour?
We know our country inside and out and would be happy to give you good recommodations. Please contact us for recommendations.
Can you cater for special diets?
Most dietary needs can be catered for. Please let us know at the time of booking so arrangements can be made. Travellers with more specific diets may be asked to bring along additional snacks.
What is the weather like on the east coast?
The east coast of Australia is an extremely long piece of coastline and it traverses very different weather patterns, from the temperate south in Sydney to the tropical north in Cairns. Irrespective of the season, In summer, if you are travelling between Sydney and Cairns, you are probably going to either experience wetter more humid weather nearer Cairns. In winter months, clear and dry conditions near cairns and cooler and wetter weather nearer Sydney.
Can I travel with children?
Children’s age limits vary from 5-12 years, and some vessels do not take children at all or are not suitable. Please contact us with the ages of your children and we can help you choose the best sailing experience for you and your family.
Is there drinking water on the boat?
Yes, all the vessels have fresh tap water suitable for drinking. If you prefer bottled water you can buy it on board most vessels. Remember to drink at least 2 litres of water per person per day!
Can I have my own cabin?
Yes, you can have your own cabin – just look for a vessel with this option, some with their own private facilities.The types of accommodation the vessels offer are:Shared single – single bed in a dorm situationShared double – double bed in a dorm situationPrivate twin – two single beds in a private cabinPrivate double – double bed in a private cabinPrivate Stateroom – double bed in a large private cabinThis can be booked through the "Optional Extras" section when you book.
Will there be jelly fish?
At certain times of year dangerous jellyfish inhabit these waters and passengers should take care for their own safety. Stinger season in the Whitsundays runs every year generally from October through to May. During this period, jellyfish can be found in the waters around the mainland and the islands, and have occasionally been found out on the reef. Passengers entering the water do so at their own risk, and the owners or operators of the vessel will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk you will be provided with a full length protective stinger suit to wear whilst swimming and snorkelling during the cruise. Stinger suits are recommended all year round, and some vessels make them compulsory for the safety of guests. As well as being safer, they keep you warm in the water, act as sun protection and help with buoyancy while snorkelling.
Meals / Allergies
There is a great menu on board. If you have special dietary requirements, the crew need to be told at check-in. If you have any medical conditions or food allergies, please advise at the time of booking and again at check-in.
Is there any water on the boat?
Yes, all the vessels have fresh tap water suitable for drinking. If you prefer bottled water you can buy it on board most vessels. Remember to drink at least 2 litres of water per person per day!